Welcome, Guest

Patron Experience & Accessibility

Box Office Contact

To reach the box office, either call us at 510.841.6500 ext. 303, or email us at boxoffice@shotgunplayers.org.

Accessible Seats

There are four seats at every Shotgun Players performance reserved for guests with hearing, sight, mobility, or other access needs and their companions.

These seats are non-fixed padded chairs which can be removed to accommodate a guest's wheelchair or electric scooter as needed.

Wheelchairs & Mobility Devices

If you plan to sit in your wheelchair or electric scooter during the performance, please contact the box office in advance of the performance so we can be sure to best prepare the space for your accommodation.

If you do not plan on staying in your mobility device during the performance, our front of house staff is happy to assist in storing mobility devices during the performance.

Accessible Entrance

The wheelchair-accessible entrance to Shotgun is on the side of the theater, on Martin Luther King Blvd. When you arrive at the theater, let the front of house staff know you need to use the side entrance, and we'll be happy to assist.

Assistive Listening Devices

Unfortunately, Shotgun does not offer assistive listening devices at the Ashby Stage. Please call or email the box office if you have questions about what seats might work best for your needs.

Service Animals

Shotgun welcomes service animals into the theater. We recommend calling the theatre in advance of your scheduled performance if you plan on bringing a service animal with you.

Medical Needs & Seating

If you have a medical condition that makes it difficult for you to sit for long periods of timeor any special need with which our team may assist, please alert us at the time you book your tickets. We would be happy to assist with seating recommendations or another way we can address access needs.

Restrooms at the Ashby Stage

The restrooms at the Ashby Stage are all-gender. Please note that we have restrooms on both to the left and the right of entrance. ADA accessible restrooms are on the left-hand when you enter the lobby.

Each restroom has a slightly different configuration, so please be sure to check the signage on the doors to find the restroom that best suits your preferred facilities and desired level of privacy. Or, just ask our helpful front of house folks, and we're happy to point you in the right direction!