Welcome, Guest

Welcome to the Box Office!

Buying Tickets

Need help ordering tickets? Read our step-by-step guide for online ticket purchases.

If you are looking to purchase tickets the day of the show, please note that online sales will stop three hours before the performance's scheduled start time. Based on availability, tickets may be sold at the door.

Our Stage

Ashby Stage map

The Ashby Stage is a 120-seat theater with a raked house. Row A is closest to the stage. We have four designated ADA seats in the first row (shown in blue, below).

We like to say there's not a bad seat in the theater, which is true! However, if you have vision, hearing, mobility, or access needs, we recommend calling the box office at 510.841.6500 ext. 303 to find the best seat for you.

If you have any trouble with our online ordering process, give our box office a call at 510.841.6500 ext. 303.

Contact Us


Email your questions, comments, and concerns to boxoffice@shotgunplayers.org. We check our emails from 12–5pm every day of the week and promise to reply as soon as possible.


Contact us over the phone by calling 510.841.6500, ext. 303. You can leave us a voicemail at any time, and we'll get back to you within 24 hours.

Our live phone hours are 12:30–4pm (Tuesday–Saturday) and 12–3pm (Sunday–Monday). If you receive our voicemail during these hours, please leave a message, and we will return your call as soon as possible.

Ticketing Policies

You can read all of our box office policies online (including ADA seating, ticket exchanges, and more).