accessibility
Shotgun Players is committed to creating a theater experience that embraces audiences and artists of all abilities. We are always looking for new ways to make our events inclusive and accessible.
If you have questions or concerns about your specific access needs, email [email protected], or call 510-841-6500 ext. 303
2026 ACCESSIBILITY SPONSORS
Holly Brownscombe
ACCESSIBLE SEATING
Accessible seats A1-A4 are reserved for guests with hearing, sight, mobility, or other access needs and their companions. These seats are non-fixed padded chairs which can be removed to accommodate a guest’s wheelchair or electric scooter as needed. TAKE A VIRTUAL TOUR OF THE ASHBY STAGE!
WHEELCHAIRS AND MOBILITY DEVICES
If you plan to sit in your wheelchair or electric scooter during the performance, please contact the box office in advance of the performance so we can be sure to best prepare the space for your arrival. If you do not plan on staying in your mobility device during the performance, our staff can assist in storing mobility devices during the performance. We are also happy to store walkers, canes, braces, or crutches for you to collect after the performance. Our lobby does get crowded 20-30 minutes before performances. We suggest arriving earlier (our lobby opens one hour prior to the performance) to avoid crowds and more comfortably access the restrooms and concessions.
ACCESSIBLE RAMP ENTRANCE
The stairless, wheelchair-accessible entrance to the Ashby Stage is on the left (west) side of the building, on Martin Luther King Jr. Way. When you arrive at the theater, let the front of house staff know you need to use the side entrance, and we’ll be happy to assist.
MASKED-AUDIENCE PERFORMANCES
We understand that there are many members of our community who prefer to gather in masked spaces. To make our performances accessible to as many people as possible, we offer select Sunday “Masked Audience” performances. Food and drink will still be available at our concessions and can be enjoyed outside, but there is no eating or drinking inside the theater during these performances as all audience members, ushers, and staff will be required to wear masks. Performers will be unmasked while on stage during the performance. Upcoming masked-audience performances:
- Sunday in the Park with George – Sunday, December 14
RESTROOMS AT THE ASHBY STAGE
Restrooms at the Ashby Stage are all-gender. Please note that we have restrooms on both the left and the right of the front entrance. Accessible restrooms are on the left-hand when you enter the lobby. Each restroom has a slightly different configuration, so please be sure to check the signage on the doors to find the restroom that best suits your preferred facilities and desired level of privacy. Or, just ask our helpful staff, and we’re happy to point you in the right direction!
SPECIAL ACCESS NEEDS
If you have a medical condition that makes it difficult for you to sit for long periods of time, or if you have any other special needs with which our team may assist, please alert us at the time you book your tickets. We will be happy to assist with seating recommendations or to see if we can provide specific accomodations to address your accessibility needs.
SERVICE ANIMALS
Shotgun welcomes service animals into the theater! However, due to the small size of our space, you must contact the box office in advance of your scheduled performance to ensure everyone, including your service animal, has adequate space to sit comfortably and enjoy the performance.
for guests who are blind or have low vision
We provide a live audio description and a pre-show Haptic Tour for every Mainstage performance.
For sighted patrons, these performances are the same as any other evening.
LIVE AUDIO DESCRIPTION PERFORMANCES
During these performances, you may use devices provided by Gravity Access to listen to a live audio description of the show. The narration guides the listener through the performance with concise, objective descriptions of new scenes, lighting, costumes, facial expressions / body language, and “sight gags,” all slipped in between portions of the actors’ dialogue or songs.
HAPTIC TOURS
Pre-show haptic tours allow patrons to experience the space, performers, costumes, and props through touch, their own movement, hearing, and kinesthetic senses. Usually lasting 20 to 30 minutes, these tours lay a multi-sensory foundation to support the audio description. Doors for pre-show Haptic Tours open at 12:45 PM for check-in. We recommend arriving early as tours begin promptly at 1 PM. The audio-described performances start at 2 PM.
To RSVP for the audio description service, the pre-show Haptic Tour, or both, ​​​​​​contact the box office. Upcoming Haptic Tour / Audio-described performances:
- The Goat – Sunday, April 12
- Continuity – Sunday, June 7
- Iphigenia in Splott – Sunday, August 16
- The Fall Show – Sunday, October 18
- The Death of Meyerhold – Sunday, December 20
Audio Description by Gravity Access Services
text & audio resources
for guests who are deaf or have hearing loss
ASSISTIVE LISTENING DEVICES
*DECEMBER 29: Shotgun Players’ in-ear assistive listening devices (ALDs) are currently out of service. We are working to repair them as soon as we can, and will update this page once they are back in use.
ASL-INTERPRETED PERFORMANCES
We provide ASL (American Sign Language)-interpreted performances at specific performances. ASL interpreters will be visible from every seat in the theater. To access exclusive seats with the closest views of the interpreters, please use code access code “ASL” to unlock seats in the reserved section of the theater.
- Continuity – Thursday, June 18
- The Fall Show – Sunday, October 15
CAPTIONED VIDEO CONTENT
Our video-on-demand performances have closed captioning which can be turned on or off. Check back here for more information on booking tickets for video-on-demand performances for our 2026 season.


